SLVIP PH Privacy Policy – Your Data, Your Rights, Our Commitment

This Privacy Policy describes how slvip ph — operated through the website slvipph.best — collects, uses, discloses, stores, and protects the personal information of users who register for and use the platform. It applies to all players, prospective players, and visitors to the slvip ph website.

slvip ph is committed to handling your personal data responsibly and in full compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. slvip ph is registered with and operates under the oversight of the National Privacy Commission (NPC) of the Philippines.

By creating an account at slvip ph or by using any feature of the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with the terms of this policy, please do not register or use the slvip ph platform.

slvip ph collects only the personal information that is necessary to operate the platform, comply with legal obligations, and provide a secure, personalised experience to players. The categories of data collected are set out in the table below.

slvip ph does not collect sensitive personal information such as political opinions, religious beliefs, or medical history except where directly relevant to a responsible gaming intervention and with your explicit consent.

slvip ph collects your personal information through several channels, all of which are disclosed here in full:

Direct Collection

The primary way slvip ph collects your data is directly from you. When you complete the registration form at slvip ph, you provide your name, birthdate, contact information, and a password. When you deposit or withdraw funds, you provide payment details. When you contact support, your communication is recorded for quality and resolution purposes.

Automated Collection

When you use the slvip ph platform, certain technical data is collected automatically. This includes your IP address, the device and browser you are using, the pages you visit within slvip ph, the time and duration of your sessions, and error logs where applicable. This data is collected using server logs and cookies (see Section 8 for the full cookie policy).

Third-Party Sources

In limited circumstances, slvip ph may receive information about you from third-party sources, including:

• Payment providers such as GCash and Maya, to confirm the status of a transaction.
• Identity verification services used as part of the KYC process.
• Fraud prevention partners who may flag high-risk activity associated with your contact details or payment instruments.

slvip ph only receives the minimum data necessary from these third-party sources and does not purchase or acquire data from marketing data brokers or aggregators.

slvip ph uses the personal information it collects exclusively for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected without obtaining your separate consent.

• Account creation and management: To set up your slvip ph account, verify your identity, and maintain accurate account records throughout your membership.
• Transaction processing: To receive and credit deposits, process withdrawal requests, and maintain accurate financial records of all transactions on your slvip ph account.
• Legal and regulatory compliance: To fulfil obligations under Philippine gaming regulations, anti-money laundering laws, and the Data Privacy Act, including the retention of transaction records for the legally required periods.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and violations of the slvip ph Terms and Conditions.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance with your slvip ph account.
• Responsible gaming: To monitor usage patterns that may indicate problematic gaming behaviour and to initiate responsible gaming interventions in accordance with slvip ph's responsible gaming obligations.
• Platform improvement: To analyse how players use the slvip ph platform and identify areas for improvement, optimisation, and new feature development.
• Communications: To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts. With your separate consent, to send you promotional communications about slvip ph offers and events.

slvip ph processes your personal data on the basis of one or more of the following legal grounds, as recognised under the Data Privacy Act of the Philippines (RA 10173):

• Contractual necessity: Processing is necessary to perform the contract between you and slvip ph — specifically, to operate your account, process payments, and deliver gaming services.
• Consent: Where you have provided express consent for a specific purpose, such as receiving promotional communications from slvip ph.
• Legal obligation: Processing is required to comply with Philippine law, including anti-money laundering regulations, tax obligations, and data retention mandates.
• Legitimate interest: Processing is necessary for the legitimate interests of slvip ph, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental privacy rights.

slvip ph does not sell, rent, or trade your personal data to any third party for their own commercial use. Your information may be shared with the following categories of recipient only to the extent necessary for the stated purpose:

Payment Processors

When you make a deposit or withdrawal at slvip ph, your payment details are transmitted to the relevant payment provider (e.g., GCash, Maya, BDO Online). These providers process the transaction on slvip ph's behalf and are contractually bound to handle your data securely and only for the purpose of completing the transaction.

Identity Verification Providers

During the KYC process, slvip ph may transmit your identity documents to a certified third-party verification service operating in the Philippines. This service verifies the authenticity of your documents and returns a verification result to slvip ph. Your documents are not retained by the third party beyond the verification process.

Regulatory and Law Enforcement Authorities

slvip ph is required by Philippine law to report certain transactions and activities to the Anti-Money Laundering Council (AMLC) and other competent authorities. Where required by a valid legal order, slvip ph will disclose your information to law enforcement or judicial authorities.

Technology and Service Providers

slvip ph works with carefully selected technology partners who provide services such as cloud hosting, customer support tools, and analytics. These partners act as data processors on behalf of slvip ph and are prohibited from using your data for any purpose other than the specific service they provide. All such engagements are governed by data processing agreements consistent with RA 10173.

slvip ph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

After the applicable retention period, slvip ph securely deletes or anonymises your data so that it can no longer be associated with your identity.

The slvip ph website uses cookies and similar technologies to support platform functionality and improve your experience. Cookies are small text files stored on your device when you visit slvip ph. They do not contain personal information by themselves but may be associated with your account when you are logged in.

Types of Cookies Used by slvip ph

• Essential Cookies: Required for the slvip ph platform to function. These include session management cookies that keep you logged in during your visit and security cookies that help detect fraudulent activity. These cannot be disabled without affecting core platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options so you do not have to reconfigure them each visit to slvip ph.
• Analytics Cookies: Help slvip ph understand how players navigate the platform — which pages are visited most, where players encounter difficulty, and how long sessions typically last. This data is used in aggregate form to guide product improvements.

slvip ph does not use advertising or tracking cookies that follow your activity across third-party websites. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may impact your ability to log in or use certain slvip ph features.

slvip ph implements a layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. The key security measures in place include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the slvip ph servers is encrypted using industry-standard Transport Layer Security (TLS). The padlock icon in your browser address bar confirms this encryption is active when you use slvip ph.
• Encrypted Data Storage: Personal and financial data stored in slvip ph databases is encrypted at rest. Even in the unlikely event of unauthorised database access, the data would not be readable without the decryption keys held separately by authorised personnel.
• Access Controls: Access to personal data within slvip ph is restricted on a need-to-know basis. Staff members can only access the specific data required for their job function, and all access is logged and audited regularly.
• Two-Factor Authentication: Available on all slvip ph player accounts and mandatory for internal administrative access. slvip ph strongly encourages all players to enable two-factor authentication in their account security settings.
• Penetration Testing and Security Audits: slvip ph engages independent security professionals to conduct regular penetration tests and vulnerability assessments of the platform infrastructure.

As a data subject under the Philippines Data Privacy Act, you have the following rights with respect to your personal information held by slvip ph. These rights can be exercised by contacting the slvip ph Data Privacy Officer at privacy@slvipph.best.

The slvip ph platform is strictly for adults aged 21 years and above. slvip ph does not knowingly collect personal data from individuals below the age of 21. The registration process at slvip ph includes an age declaration, and accounts are subject to age verification as part of the KYC process.

If slvip ph becomes aware that a minor has registered an account or provided personal information without appropriate parental consent, the account will be immediately closed and all personal data associated with that account will be securely deleted without retaining any financial balances accumulated through the account.

If you are a parent or guardian and believe your child has created an account at slvip ph, please contact us immediately at privacy@slvipph.best. We will investigate and take action within 48 hours of receiving a verified report.

slvip ph may update this Privacy Policy periodically to reflect changes in the law, regulatory requirements, or how the platform operates. Where changes are material — meaning they significantly affect how your personal data is used or your rights as a data subject — slvip ph will notify registered players via email or a prominent notice on the platform before the changes take effect.

Minor amendments, such as clarifications that do not change the substance of the policy, may take effect from the date of publication without prior notice. The "Last Updated" date at the top of this page is revised each time the policy is amended.

Your continued use of the slvip ph platform after a policy update constitutes acceptance of the revised Privacy Policy. If you do not accept the changes, you may close your account and request deletion of your data by contacting the slvip ph Data Privacy Officer.

If you have any questions, concerns, or requests related to this Privacy Policy or the way slvip ph handles your personal data, please reach out to our designated Data Privacy Officer. All privacy-related communications are handled with strict confidentiality.

You also have the right to escalate any unresolved privacy concern directly to the National Privacy Commission of the Philippines. Information on how to file a complaint is available through the NPC's official channels.